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What reviewers complain about

We read the most recent App Store reviews of the apps on the US top charts and sort the 1- and 2-star ones into common complaints. It shows where users are unhappy with what exists today, topic by topic.

Across all apps we read

Updated 2026-10-24

594 apps · 28,383 reviews · 11,255 of them 1 or 2 stars

  • Subscription & price11% of 1-2 star reviews
  • Bugs & broken features11% of 1-2 star reviews
  • Login & account10% of 1-2 star reviews
  • Ads9% of 1-2 star reviews
  • Crashes & freezes5% of 1-2 star reviews
  • No support4% of 1-2 star reviews
  • A recent update made it worse3% of 1-2 star reviews
  • Slow & battery drain3% of 1-2 star reviews
  • Confusing design2% of 1-2 star reviews
  • Privacy & permissions2% of 1-2 star reviews
  • Sync & lost data1% of 1-2 star reviews

Feature requests: 3% of all reviews

Mac apps only

Apps on the US top free Mac chart in the last 30 days. Apple publishes no other public Mac chart, so paid Mac apps are only included when they also appear in the iPhone charts.

21 apps · 1,030 reviews · 596 of them 1 or 2 stars

  • Bugs & broken features13% of 1-2 star reviews
  • Login & account12% of 1-2 star reviews
  • Subscription & price10% of 1-2 star reviews
  • Crashes & freezes6% of 1-2 star reviews
  • Sync & lost data5% of 1-2 star reviews
  • Ads4% of 1-2 star reviews
  • Slow & battery drain3% of 1-2 star reviews
  • A recent update made it worse3% of 1-2 star reviews
  • Confusing design2% of 1-2 star reviews
  • Privacy & permissions2% of 1-2 star reviews
  • No support2% of 1-2 star reviews

Feature requests: 2% of all reviews

By topic

Topic1-2 star reviewsMost common complaintsFeature requests
Streaming & TV1,413Subscription & price 14% · Bugs & broken features 14% · Ads 14%2%
News & sports1,035Subscription & price 17% · Ads 13% · Login & account 12%1%
Books & reading793Ads 22% · Subscription & price 18% · Bugs & broken features 8%3%
Cars & transport753Subscription & price 11% · Login & account 10% · Bugs & broken features 10%2%
Banking & payments743Login & account 24% · Bugs & broken features 13% · Subscription & price 9%2%
Passwords & security740Login & account 20% · Bugs & broken features 13% · Slow & battery drain 6%2%
Business & work tools689Bugs & broken features 13% · Login & account 11% · Confusing design 7%2%
Travel & maps650Subscription & price 13% · Ads 11% · Bugs & broken features 9%2%
Scanners & PDF tools628Subscription & price 11% · Bugs & broken features 10% · Ads 10%3%
Weather & outdoors626Subscription & price 13% · Ads 10% · Bugs & broken features 9%1%
Music & audio612Subscription & price 15% · Bugs & broken features 12% · Ads 10%4%
Food & delivery600Subscription & price 10% · Login & account 10% · Bugs & broken features 10%2%
Budgets & personal finance578Login & account 24% · Subscription & price 13% · Bugs & broken features 10%3%
Shopping & deals550No support 10% · Subscription & price 9% · Bugs & broken features 8%2%
Messaging & calling541Login & account 16% · Bugs & broken features 15% · Subscription & price 10%2%
Puzzle & word games538Ads 35% · Bugs & broken features 4% · Subscription & price 4%2%
RPG & strategy games498Ads 25% · Subscription & price 6% · Bugs & broken features 5%3%
Study & exam prep487Subscription & price 13% · Bugs & broken features 10% · Login & account 9%3%
Action, racing & sports games482Ads 9% · Bugs & broken features 9% · Login & account 8%3%
Fitness & workouts475Subscription & price 16% · Bugs & broken features 12% · Ads 10%3%
Habits & focus390Subscription & price 18% · Bugs & broken features 11% · Ads 8%3%
Investing & crypto390Login & account 23% · Bugs & broken features 14% · No support 8%2%
Widgets, wallpapers & themes380Ads 11% · Bugs & broken features 11% · Subscription & price 11%2%
Planners & calendars328Confusing design 12% · Bugs & broken features 10% · A recent update made it worse 10%3%
Video editing320Subscription & price 16% · Bugs & broken features 13% · Login & account 12%2%
Social & dating295Ads 11% · Login & account 10% · Subscription & price 8%2%
Home & family294Bugs & broken features 11% · Ads 9% · Login & account 6%3%
Hospitals & medical services289Login & account 29% · Bugs & broken features 12% · Slow & battery drain 5%2%
Everyday utility tools284Bugs & broken features 22% · Crashes & freezes 20% · Subscription & price 9%5%
Sleep & meditation269Subscription & price 14% · Bugs & broken features 8% · Ads 7%3%
VPN & privacy262Subscription & price 11% · Bugs & broken features 11% · Privacy & permissions 6%2%
Photo editing260Subscription & price 26% · Bugs & broken features 12% · Login & account 10%2%
Notes & to-do lists256Subscription & price 19% · Ads 13% · Bugs & broken features 11%3%
Casual & idle games253Ads 35% · Login & account 5% · Subscription & price 5%2%
Diet & nutrition249Subscription & price 21% · Bugs & broken features 9% · Ads 8%2%
Language learning249Subscription & price 17% · Bugs & broken features 11% · Ads 8%3%
Health tracking208Bugs & broken features 14% · Login & account 11% · Subscription & price 8%3%
Cleaners & phone utilities179Crashes & freezes 13% · Sync & lost data 13% · Login & account 12%2%
AI assistants & chatbots168Subscription & price 15% · Login & account 8% · Bugs & broken features 5%1%
Simulation & life games143Subscription & price 14% · Ads 10% · Bugs & broken features 7%4%
Kids & early learning137Login & account 17% · Subscription & price 16% · Bugs & broken features 11%3%
Casino & card games132Login & account 14% · Ads 11% · Bugs & broken features 9%2%
Translators & dictionaries122Ads 9% · Bugs & broken features 8% · Subscription & price 7%1%
AI art & avatars116Subscription & price 22% · Bugs & broken features 9% · Login & account 7%2%
Jobs & careers114Login & account 13% · Bugs & broken features 11% · Subscription & price 8%1%
Faith & religion74Subscription & price 38% · Ads 11% · Login & account 3%1%

How this is counted

Source: Apple's public customer-reviews feed, US App Store, the 50 most recent reviews of each app on today's free, paid and grossing charts, re-read every two weeks. A review counts for a complaint when its title or text contains words for it (for example 'subscription', 'refund' or 'free trial' for price) and it has 1 or 2 stars; one review can count for several. Feature requests ('please add', 'I wish') count at any rating. No AI is involved, and no reviewer names are stored. Topics need at least 40 low-rated reviews from at least 5 apps to be listed.