Support

for LoopSnap

LoopSnap Support

Support email: obeliskclubclub@gmail.com Response window: usually within 2 business days

When contacting support, include:

  • iOS version
  • App version
  • A description of the export settings (size, fps, source type)
  • Steps to reproduce the issue

We prioritize encode failures, share-sheet handoff issues, and crashes.